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EAP and WorkLife Integration Consulting Services

EAP WorkLife Systems
Helping EAP companies increase their WorkLife business and take advantage of today's WorkLife opportunities.

More and more companies today are looking for ways to incorporate WorkLife services into their current EAP programs. To date, collaborative efforts have focused mainly on the programmatic area, specifically consultation and referral. As these two fields mature more opportunities will be created for EAP's to offer comprehensive WorkLife programs. "EAP WorkLife Systems" prepares EAP companies by increasing their internal knowledge of the WorkLife continuum...moving beyond integration to building internal capabilities.

The CPA Group's "EAP WorkLife Systems" helps EAP companies increase, retain and develop new and current client business by integrating WorkLife programs. "EAP WorkLifeSystems" provides EAPs with expertise on marketing and selling WorkLife products, combining WorkLife programs with other EAP services and developing new WorkLife packages. "EAP WorkLife Systems" provides a systematic approach to integrating EAP services...from selling and marketing strategies to program design and implementation to providing EAPs with a variety of WorkLife options.

"EAP WorkLife Systems" components are designed specifically to meet individual EAP company needs. Our experienced "EAP WorkLife Systems" consultants provide EAP and Managed Behavioral Healthcare managers with expertise on the following development, marketing, and implementation strategies:

  • Developing client communications
  • Crafting sales strategies and messages
  • Educating EAP staff on the scope of WorkLife
  • Identifying and developing resources to handle client calls
  • Interpreting ROI results for the WorkLife program
  • Preparing counselors to be able to customize WorkLife products for their clients
  • Increasing utilization of current WorkLife programs
  • Branding WorkLife programs
  • Designing and implementing protocols to connect caller requests with existing company/client benefits, i.e. adoption benefits
  • Aligning WorkLife programs with current EAP services
  • Hiring, training and organizing WorkLife teams
  • Working with account managers to recognize opportunities and respond to their clients with a broad range of WorkLife resources
  • Positioning strategic WorkLife programs to your clients key business drivers
  • Benchmarking other EAP and WorkLife competitors


The Experienced Team of EAP and WorkLife Integration Consultants

Mary Ellen GornickMary Ellen Gornick, president of The CPA Group, leads a team of WorkLife consulting professionals and spearheads "EAP WorkLife Systems".

A nationally recognized expert in the WorkLife field, Ms. Gornick has a broad range of experience implementing WorkLife strategies for a wide range of companies. Ms. Gornick has served as president of the Alliance of WorkLife Professionals, co-authored Developing a Child Care Center: A Health System Decision-Makers Guide, named as one of 100 Woman in Chicago Making a Difference, and has been a frequent contributor to Benefits and Compensations Solutions and EAPA magazines. She is on the Associate Faculty for the Boston College - Center for Work and Family - Alliance of Work Life Professional Certificate Program and is also associated with the Entrepreneurship Center, in the School of Management at Purdue University.

The CPA Group are professional consultants with global expertise in the areas of human service, organizational development, education, and psychology.

Founded in 1984, The CPA Group is a Chicago based human resource consulting firm specializing in WorkLife strategy development. Over the years, CPA has provided many companies with a variety of Work-Life programs, services, expertise and strategies.